Insurance Customer Service Representative

DESCRIPTION


Position: Insurance Customer Service Representative
Location: Canada, , Aurora
Salary: $60,000-$75,000 / Annual
Status: Full Time, Permanent
Category: Insurance and Financial

  • Position: Insurance CSR – Personal & Commercial Lines
  • Location: Aurora, ON (on-site)
  • Salary: $60,000-$75,000
  • Duration: Permanent Full-Time position

Qualifications:

  • Minimum of 3 years in the insurance industry overseeing both commercial and personal lines accounts.
  • RIBO licensed required.
  • Understanding of company underwriting and industry guidelines.

Overview:

  • Provide exemplary customer service for commercial and personal lines accounts, ensuring client satisfaction.
  • Address inquiries from junior team members, offering guidance and support as necessary.
  • Manage the issuance and renewal of insurance documents, maintaining accuracy and efficiency.
  • Monitor client claims, respond to telephone inquiries promptly, and collaborate on remarketing strategies as needed.

 

We thank all applicants for their interest. However, only those selected for further consideration will be contacted. All qualified applicants will receive fair consideration, and applications may be retained for future opportunities. We welcome individuals of all backgrounds, experiences, and identities, including women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. Accommodations are available upon request in accordance with our accessibility policy.

Application Form