DESCRIPTION
Position: Bilingual Personal Lines Insurance CSR
Location: Canada, , Toronto
Salary: $55,000-$75,000 / Annual
Status: Full Time, Permanent
Category: Insurance and Financial
One of our leading clients in the insurance industry is seeking the following:
POSITION: Bilingual Personal Lines CSR
DURATION: Permanent, Full-Time
LOCATION: Toronto, ON (in-office)
SALARY: From $55,000 + Great Benefits
Qualifications:
3+ years of personal lines experience, with at least one year of proven insurance sales experience
Bilingual proficiency with Ukrainian, Polish or a Slavic language
RIBO license required
Experience with PowerBroker\ Acturis is considered an asset
Skills:
Provide customer service and handle inquiries for personal lines accounts, ensuring timely and accurate responses.
Issue and renew insurance documents, prepare renewal binders and presentations, and support junior team members with guidance as needed.
Monitor and report on client claims, addressing telephone inquiries promptly to maintain high service standards.
Collaborate with the team on remarketing needs, initiating discussions 60-90 days prior to account expirations.